COVID-19 UPDATE

At Springboard, we are doing everything we can to reduce risk to our clients and staff by adhering to the guidelines set forth by the Public Health Agency of Canada and the Ontario Medical Association. We have been advised by our governing body to suspend all non-essential in-person services immediately, and to transition to remote appointments. With that in mind, all assessment and treatment appointments - including medical follow ups - will be moved to video or phone.

For this reason, and out of an abundance of caution, Springboard is temporarily closing our physical location at 1055 Yonge Street, and our staff will be working from home. If you have an upcoming appointment scheduled in the next few weeks, you can expect to hear from us soon to move your appointment to phone or video.

We have offered safe and confidential remote services for years, and are committed to doing so moving forward. We sincerely appreciate everyone's help and understanding as we work to keep our community safe.

If you need to reach us, please do not call the clinic and instead, email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.


Update: May 20, 2020

In light of Premier Ford's announcement regarding in-person counselling (psychotherapy and mental health supports) being included as part of Phase 1 openings, we wanted to provide an update regarding Springboard services.

At this stage, Springboard Clinic will continue to offer remote-only services. Over the next 4 weeks, we will be evaluating best practices and monitoring public health recommendations as we work to develop a phased re-opening of our in-person services. As always, our priority is the safety and wellbeing of both our team and our clients.

We miss seeing everyone in person, and look forward to welcoming you to the clinic in a safe and coordinated way when we feel it is responsible to do so.

If you have specific questions or concerns, please do not hesitate to reach out to us over email at: This email address is being protected from spambots. You need JavaScript enabled to view it.


Update: Summer 2020

We cannot believe how long it has been since our bustling clinic was full of our wonderful patients and clients. Thank you for continuing to work with us remotely during this time. While we continue to navigate the effects of COVID-19 on Springboard Clinic, we wanted to provide an update regarding next steps for our services as we move through the summer into the fall.

As always, our first priority is the safety of our community, our team and our clients, and we are continuing to monitor public health recommendations closely. Our second major priority is rescheduling assessments that can only take place in person, which were postponed when COVID-19 forced us to close our doors.

In August, we will be starting to see a few clients for Psychoeducational Assessments that were partially completed online throughout the months of March, April, and May, and now must be completed in-person in a timely manner. Throughout the months of September, October, and November we will be rescheduling Psychoeducational and ADHD/Mental Health Assessments that were fully postponed and must take place in-person at the clinic. Once our assessment services are caught-up and we have safely supported all of our postponed clients while keeping our overall foot traffic at the clinic to an absolute minimum, we will then start to consider reopening further services.

Please stay tuned for more information in the coming months while we continue to work hard to get Springboard as back to "normal" as possible. If you need to reach us or have questions about how you fit into the above plan, please do not call the clinic and instead, email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Warm regards,

The Springboard Clinic Team